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CREWBASE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.By using our website or services, you agree to the collection and use of information in accordance with this policy.
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request quotes
- Register for our services
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Name and contact details (email, phone number, address)
- Company name and position
- Project requirements and specifications
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, including web hosting providers, email service providers, and analytics services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.We may also disclose your information if required by law or in response to valid legal processes, such as court orders, government requests, or to protect our rights and safety. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We use the information we collect to provide, operate, and maintain our services, process your requests, and respond to inquiries.
This includes sending you quotes, proposals, and service information, as well as communicating with you about projects, updates, and promotional materials. We also use your information to improve our website and services, comply with legal obligations, prevent fraud, and enhance security.
If you are located in the European Economic Area (EEA), consult your individual rights pertaining to your data.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When data is no longer needed, we securely delete or anonymize it.
Typical retention periods include: contact form submissions (3 years), client project data (duration of contract + 7 years), marketing communications (until you unsubscribe), and website analytics (26 months).
As we operate across Europe, your information may be transferred to and processed in different European countries. We ensure that all data transfers comply with GDPR requirements and implement appropriate safeguards to protect your personal data.
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
Consent: When you voluntarily provide information or opt-in to communications
Contractual necessity: To fulfill our service obligations to you
Legitimate interests: To improve our services and business operations
Legal compliance: To meet regulatory requirements
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date. For material changes, we may also send email notifications if you have subscribed to our communications.We encourage you to review this policy periodically to stay informed about how we protect your information.
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VAT Number: BE1033.545.589